FAQ
Frequently Asked Questions
How are my game progress and soundwave medals preserved?
All stage clears, highest resonance chains, unlocked game modes (Classic, Level Matrix, Daily Wave, Rapid Overload), and soundwave medals are automatically saved to your iOS device's sandboxed local storage immediately following each match. No manual cloud sync button is required.
Can I adjust acoustic frequency audio and haptic vibrations?
Yes. Tap the Settings icon on the top right of the main lobby. You can independently adjust sound volume and toggle the tactile haptic vibration feedback on or off according to your play preference.
What should I do if an animation stalls or sound becomes desynchronized?
Please swipe up from the bottom of your screen to open the iOS App Switcher, swipe up on Pulse Resonance to terminate the process, and relaunch the application. If the issue persists, ensure your device is running iOS 15.0 or later and that adequate free storage is available.
How can I reset my local progress or restart from Level 1?
Because data is bound to your device application sandbox, removing the app from your home screen and reinstalling it from the App Store will reset all local match history and start fresh.
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Submit Support Ticket
Have questions regarding level progression, visual display, or audio sync? Fill out the inquiry ticket below and our engineering team will respond within 24 business hours.
Support Ticket Submitted Successfully
Your ticket has been logged into our queue. Reference ID:
#PR-00000
Our engineering team regularly reviews player logs and telemetry. Thank you for helping us maintain peak acoustic quality.